Project & engineering enquiries
Subject: RFQ – [project name / city]
Attach architectural layouts, a bill of quantities or reference images. Include target installation dates and any specification you are obliged to meet.
Contact
Write to us directly
One address reaches our commercial, engineering and export desks. Messages are read by people who can quote, schedule and commit — not routed into a ticket queue.
Website
artsgroup-furniture.com
Our only official domain. Verify any correspondence against it.
Headquarters & factory
Tripoli — Libya
Site visits by appointment. Ask and we will arrange access.
Reach the right desk faster
Use one of these subject lines
All mail arrives at the same address. A clear subject line puts it on the right desk the same morning.
Procurement & supply agreements
Subject: Supply Agreement – [company]
Tell us your annual volume expectation, the item categories involved and your preferred payment and delivery terms.
Export & shipping
Subject: Export – [destination port]
State the destination port, required incoterm and whether you will nominate your own freight forwarder.
Partnership, OEM & investment
Subject: Partnership – [company]
Outline the market you serve, the categories you want manufactured and the scale of the programme under discussion.
Faster quotations
What to include in a first message
Enquiries containing these five items are usually quoted within three working days. Without them, we spend the first week asking questions.
- Drawings or layouts — DWG, PDF or a clear photograph of a marked-up plan
- Quantities per item type, with an indication of repeat volumes
- Material and finish expectations, or a request that we propose them
- Target delivery date and destination city or port
- Preferred incoterm and payment mechanism, if already decided
Working hours
Sunday to Thursday, 08:00 – 17:00 (GMT+2). Messages received outside these hours are answered on the next working day. Production, inspection and loading schedules can be arranged outside standard hours by agreement.
Verify who you are dealing with
Our only official email address is info@artsgroup-furniture.com and our only domain is artsgroup-furniture.com. We never change bank details by email during an active order. If you receive a message asking you to, contact us at the address above before acting on it.